Refund policy

## Return & Refund Policy

At The KeepSake, we take pride in the quality of the products we offer. Due to the nature of our items and for hygiene, safety, or digital integrity reasons, **all sales are final**.

Because each book is personalized with your child's name, photos, and details, production begins as soon as your order is confirmed — so we're unable to accept cancellations, exchanges, or refunds once production has started. 

Please ensure that you review your order carefully before completing your purchase.

Thank you for understanding and for supporting a small business.

If you receive a damaged item, please contact our support team within **48 hours** of delivery at **choicesisp@gmail.com** or on WhatsApp at **+961 81 457688**. We will investigate and assist on a case-by-case basis.

Thank you for understanding and for supporting a small business.